PRIVACY POLICY
Effective Date: June 24, 2024
We Care Therapy Solutions Inc. ("we," "us," or "our") operates the website wctsolutions.com (the "Site"). We are committed to protecting the privacy and confidentiality of our patients, visitors, and users in compliance with federal laws and the laws of the State of Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our online communication features.
Please read this Privacy Policy carefully. By accessing or using the Site, you agree to be bound by the terms described herein. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. HIPAA, Florida Health Records, and Medical Information Disclaimer
As a healthcare provider operating in Florida, the information we collect during your care is strictly governed by the Health Insurance Portability and Accountability Act (HIPAA) and Florida Statutes Section 456.057 (Patient Records).This website Privacy Policy governs your use of our informational website only. Our detailed practices regarding your medical records, clinical data, and Protected Health Information (PHI) are described in our separate Notice of Privacy Practices (NPP), which is provided to patients during registration. If there is any conflict between this website Privacy Policy and our HIPAA Notice of Privacy Practices, the Notice of Privacy Practices will control.
2. Information We Collect
We may collect information about you in a variety of ways depending on how you interact with our Site:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and date of birth, which you voluntarily give to us when you fill out contact forms or request information.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.
3. No Online Payments or Financial Transactions Please note that wctsolutions.com does not process, accept, or handle any online financial transactions, credit card payments, or bank details.
We do not collect financial information or billing details through this website. Any billing, insurance copays, or financial transactions related to your therapy solutions are handled directly through our physical clinic or secure, offline billing methods.
4. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your clinical inquiries or contact requests.
- Deliver, manage, and improve our services and patient experience.
- Send you administrative information, updates, and healthcare reminders.
- Monitor and analyze usage and trends to improve website functionality.
- Comply with applicable legal, regulatory, and healthcare compliance obligations in the State of Florida.
5. Disclosure of Your Information
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We may share information we have collected about you only in specific situations, including:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others as required by federal or Florida law.
- Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, such as website hosting, data analysis, email delivery, or customer service.
- Healthcare Coordination: We may share health-related information with your insurance providers, primary care physicians, or specialists as permitted by HIPAA and Florida privacy laws to coordinate your care.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
7. Children's Privacy
Our website is designed for adult guardians and patients and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 online. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
We Care Therapy Solutions Inc.
18901 SW 106th Ave suite 234, Cutler Bay, FL 33157
3058104528
